Frequently asked questions
Which apartment is suitable for couples or families?
All three apartments have separate bedrooms. The 40 m² ground-floor one-bedroom apartment is ideal for two adults. The 42 m² two-room apartment accommodates up to four guests, with one bedroom and a sofa bed in the living room. The 75 m² three-room apartment accommodates up to four guests and has two bedrooms. A baby cot is available on request.
On which floor are the apartments?
The one-bedroom apartment is on the ground floor. The two-room and three-room apartments are on the first floor, one level above the ground floor. If you have questions about access or particular mobility needs, please contact me before booking.
How far is Salzburg’s historic center?
Neutor, the gate to Salzburg’s historic center, is about a 15-minute walk from the apartments. The Festspielhaus is about 20 minutes away on foot.
Are there restaurants, a bakery and a supermarket within walking distance?
Yes. Seven restaurants and traditional inns are about 2–8 minutes away on foot, a bakery is about 4–5 minutes away, and a supermarket about 8–10 minutes away. Our Guest App and interactive map include personal recommendations for restaurants, cafés and sights.
Is free parking available?
Yes. Free private parking is available in the courtyard. Turn left just after the house to enter the courtyard.
How does the free public transport ticket work?
The Guest Mobility Ticket lets you use public transport free of charge throughout the state of Salzburg during your stay. To receive the ticket, you must first complete guest registration. I will send you the registration link before your arrival.
Are bed linen and towels provided?
Yes. Bed linen and towels are provided in all three apartments.
Can I wash and dry my laundry free of charge?
Yes. A separate laundry room on the ground floor has a washing machine and dryer. It is shared by our three apartments and is free to use. Detergent is also provided.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 10:00. Your personal door code lets you check in independently using the keypad.
Can I leave my luggage before check-in?
Luggage can be left from 10:30 am by prior arrangement. Please contact me in advance to arrange this.
Are pets allowed?
No. Pets are not allowed in any of our three holiday apartments.
Can I cancel free of charge?
Yes. Any cancellations made more than 7 days before check-in are free of charge. Any payments already made will be refunded in full. You can find the full conditions under “Payment & cancellation”.